The connection to the remote server is established. The image below shows you where to find the Events tab and Open VPN log. You can also contact your IT administrator or firewall administrator for further assistance.To investigate the cause, click the Events tab or click the menu icon and select Open VPN log.If you're facing connection issues, do as follows:.Sophos Connect attempts to establish the connection and authenticate you. You must enter one of the following words: push, phone, sms, or enter a DUO token. If your firewall administrator has configured mixed mode two-factor authentication (2FA), you'll see a third input box (under username and password).You'll see a third input box (under username and password) where you enter the OTP passcode. If your firewall administrator has configured One Time Password (OTP), in addition to entering your username and password, you must enter your six-digit OTP passcode.Enter your username and password and click Sign in.Select a connection on the Connections page.Make sure there's at least one imported connection available To establish a connection do as follows: Follow these instructions to establish a connection.If there are existing connections, click the menu button and choose Import connection from the drop-down menu. Click Import connection on the Connections page.
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